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| Chapel Hill Carrboro Pittsboro |
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| Bonded and Insured |
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Will a pet sitter care for my pets in my home or theirs? A pet sitter visits your pets in your own home. This helps maintain their routine as much as possible and makes them more comfortable in familiar surroundings. How many visits a day does my pet need? It's best to have a minimum of two visits per day for dogs; three visits would be ideal. These details will be discussed with you during your initial consultation. Q: How long is each service? A: Length of our pet services depends on the type of pet being cared for and the type of service you have requested. How long does each visit last? A visit will last anywhere from 20 minutes to one hour. What days do pet sitters provide their services? We work seven days a week. What do you charge for pet sitting? Prices range from $16.00 for 30 minutes to $28.00 for one hour. The national average for pet sitting is between $12--$18 for 30 minutes. What if something happens to you and you are not able to get to my pets? We have emergency contact numbers (your trusted friends or family) on file as well as your vet's number in case of an emergency. What can I expect from a professional sitter? Scheduled, reliable care. Generally, the visits will consist of providing fresh food and water, play time, outdoor time, and special loving attention for your pets. Other services may be provided such as taking trash out, rotating lights, bringing mail in, etc . In the rare emergency case that we have problems making it to your home in the 2 hour or 1 day span you select, we will use a backup plan to care for your pets. Part of the backup plan may be to split a visit into 2 evenly spaced visits, to have an emergency backup sitter cover the sit, or to call you or your emergency contact to reschedule. Do my pets need to be current on their vaccinations? Yes. Please make current pet vaccination records available at the initial booking consultation. Will my pets and I meet the pet sitter before service starts? Yes! In fact, this is a requirement before pet sitting services can begin. All new clients will be scheduled for a free booking consultation. During this time, the pet sitter/owner will meet the pet owners, have an opportunity to interact with the pets and be able to go over all contracts, policies and guidelines. I have a family member that lives close by and will also visit. Is that okay? Many people like to include neighbors, relatives, and friends in pet sitting duties. These well- intentioned actions cause much confusion during a shared responsibility sitting assignment. Most common among problems is over-feeding, unlocked doors, lost keys, or missed feedings. We absolutely cannot be responsible for any sitting assignment where others are going to share the workload. Should I call before I leave or when I get back? Absolutely! Give your pet sitter a call right before you leave to confirm that you are leaving as planned. Another call is in order when you return home to let the pet sitter know your pets are safely in your care once more. What happens if I will be delayed in returning home? It is extremely important that you let us know immediately if you will be arriving home late from your vacation in order for care to be continued. Please note that you will be charged for extra visits. What if there is an emergency in my home, unrelated to my pet? We will do everything possible to resolve the situation without disrupting your trip. We will contact your emergency contact for instruction and if necessary, we will contact you. What if the pet sitter is not available during the time I will be away? Pet sitters take vacations too! At times, pet sitters will also be out of town or unavailable during the time a client needs service. Clients will be referred to one our trusted pet sitting service colleagues that will deliver a similar standard of care. I don’t know my neighbors…so who can be my contact? You can list your vet or a close family member. |
| FAQ |
